– [Leo] Echoworx commissionedForrester Consulting to deliver a TotalEconomic Impact case study on Echoworx OneWorld Encryption.
Total Economic Impact isForrester's proprietary methodology for quantifying and articulating the value of technology investments.
So, you want to learn moreabout the Forrester TEI of Echoworx OneWorld Encryption, and how we can help organizations like yours encrypt inboundand outbound emails in multiple delivery formats at scale.
Well, you're in the rightplace and I'm the right person.
Hi, my name is Leo, master TEI consultant and your guide for the next few minutes.
High level results of the case study, based on a three year modelwith risk adjustments, we found a return on investment of 155%, net present value of $1.
6 million and a seven month payback period.
Some of you are now asking, how? Well, it's methodology, not magic.
Forrester interviewedEchoworx's internal experts, our own Forrester analysts and subject matter expertsin this technology space, and Echoworx customers, ranging from financial servicesfirms to municipalities, who have used OneWorld Encryptionfor at least six months.
We spoke to each group aboutthe benefits, costs, risks, and flexibility of EchoworxOneWorld Encryption and then quantified andarticulated those components in a financial model and case study.
The composite organization is a Fortune 1000-sized financial services firm with 35, 000 employees, $12billion of annual revenue, 10 to 20 million encrypteddocuments delivered per year, and SaaS deployment ofOneWorld Encryption.
It experienced businesschallenges around the inability to scale existing encryption solutions with business demands, alack of flexibility compared to dedicated platforms, and the hardware and maintenance costs ofhosting an on-premises solution.
Transition from paper forms to secure e-statementshelps many companies save on mailing costs and document processing, yet successful deploymentsare often stifled by frequent email backlogs andcustomer security concerns.
Internally, OneWorldEncryption's flexibility to handle increased performance demands, enables unhindered growth of the service.
Externally, its integrationinto existing portals created a seamless customer experience.
As a result, OneWorld Encryption increased the organization's use of e-delivery, generating over $1.
5 million in savings.
By replacing its previouson-premises encryption solution with a Cloud based SaaSdeployment of OneWorld Encryption, the composite organization was able to retire software costs, avoidadditional server purchases, and streamline a numberof administrative tasks.
Reducing these expenses, created a three year NPV of over $790, 000.
Email encryption platforms often require significanttechnical support and agents can be inundatedwith simple requests.
Interviewed organizations found that OneWorld Encryption'sintuitive user interface and self-service features drove an 80% reduction in the number of encryption related call center tickets.
The productivity gains forsupport staff generated a risk-adjusted NPV of over $300, 000.
Many organizations havebegun to realize the value of white labeling applications to unify the customer experience.
In the past, theseorganizations would need to pay third parties tocreate custom branding for their web or email domains.
With Echoworx, custom brandingis included as a service to OneWorld Encryption customers, allowing organizationsto offer their customers a native brand experience, while saving on branding costs that can equal as much as$67, 000 over three years.
The Implementation Lead at a financial services organization said, “OneWorld Encryptionallowed us to reduce paper, reduce the cost of post, and, at the same time, speed up delivery of our documents.
” On the costs side, it reallyconsists of Echoworx's fees and the deployment costs.
We also evaluated risks, or uncertainties and question marks like, what was the functionalityof the prior solution, or, how digitally mature isthe organization initially, or, do industry regulations complicate the deployment process? We evaluated all those risks, then adjusted the financialmodel accordingly.
We also evaluated theflexibility, or future value, of Echoworx OneWorld Encryption.
Organizations anticipate that the solution willgradually reduce their reliance on multiple point solutions, simplifying their encryption environment, and subsequently reducingthe risk of data breaches.
Additionally, Echoworx'sanalytics platform empowers organizations to identifycritical information, ranging from flagged compliance policies to top offending accounts.
With all those factors considered, and modeling over three years, the study found that the total value of benefits outweighedthe total value of costs, resulting in an ROI of 155%, net present value of $1.
6 million, and payback period of seven months.
And that is the total economic impact of Echoworx OneWorld Encryption.
It's been a pleasuretelling you about the TEI of Echoworx OneWorld Encryption.
Please read the details below this video to find a link to the full case study, which also includes acomplete TEI analysis and a full list of disclosures.
If you have any questions, we urge you to reach out to a local Echoworx representativefor further information.
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